cross-border consumption, a new experience of multilingual communication

2024-08-29

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multilingual switching is the core of this breakthrough. it represents a new trend in cross-border communication, breaking down language barriers and allowing users in different countries and regions to easily understand product information and enjoy convenient services.

at the jingdong appliances jinan flagship store, users can browse product information in chinese, english or other languages, and switch languages ​​easily according to their needs and preferences. this not only facilitates users, but also reflects jingdong appliances' emphasis on user experience, bringing new possibilities for cross-border shopping.

for example, when browsing product information, users can choose chinese, english or other languages ​​and easily switch languages ​​according to their needs and preferences.

this "multi-language switching" is not just a simple translation function, it means more possibilities and opportunities. for example, in the scenario of international communication, users can understand and communicate product information from different cultural backgrounds through multi-language switching, which will promote the development of cross-border communication.

in addition, jd.com's city flagship stores have also introduced many first-tier brands and high-standard flagship stores of internet brands to provide consumers with more abundant shopping choices. at the same time, in the experience area setting, jd.com also provides a variety of interactive experiences, such as home console games, computer diy, smart kitchens, tableware clean laboratories, etc., to meet the needs of users to shop before buying, and further enhance the user experience.

"one-stop" service will also become a highlight of consumers' new experience. jd.com provides free on-site measurement, design of whole-house home appliance solution services, reasonable planning of various home appliance purchase cycles, worry-free and money-saving package purchases, and one-stop tracking of after-sales service. seven-day no-reason return, 30-day refund and 180-day replacement for quality problems, the same standard as jd.com main site, directly improving the service standards of jinan home appliances.

this is not only jd.com's new strategic deployment in jinan, but also a new commitment to local consumers.